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NICU Family Advocate

Posted: 10/18/2024

The NICU Family Advocate will connect directly with NICU families to offer inspirational and practical support throughout and after a family’s NICU stay. The role will work closely with the hospital team to identify and fulfill needs for the family. The role will also build community partnerships across the Greater Philadelphia region and beyond to support families at partner hospitals. In addition, the role will support programming at partner hospitals and for Today is a Good Day. This role will help to advance the mission of Today is a Good Day (TIAGD): to provide hope and build community through personal and financial support for families who experience the Neonatal Intensive Care Unit (NICU). 

PROGRAMMING & OPERATIONS
• Work with NICU families as recommended by hospital staff to ensure needs are being met and resources are offered. • Distribute TIAGD Care Packages and other TIAGD items to assigned hospital and organizational partners. • Coordinate all program details with assigned hospital and organization partners, including but not limited to Navigate the NICU sessions, vital need support, lunch & learns, bi-annual meetings. • Host TIAGD programs at hospital partners and/or coordinate volunteers to host programs. • Complete administrative needs for tracking program data.

OUTREACH
• Develop relationships with local, regional, and national organizations where NICU families can be referred. • Develop relationships with local, regional, and national agencies to serve additional NICU families. • Develop relationships with NICU staff in order to assist NICU families in accessing needed support. • Manage relationships with hospital partners, ensuring TIAGD materials are being distributed and families are notified about the services available.

Full Job Description can be found at:  https://www.todayisagoodday.org/_files/ugd/7a207d_db19b124117f484489e5cf31bbbc1277.pdf

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